Customer service

To place an order, select the products you want to purchase, add them to your shopping cart, and follow the checkout process. You can choose from various payment methods such as iDEAL, credit card, and PayPal.

es, all products in our webshop comply with European safety standards and are CE certified. We recommend carefully following the instructions for use for the best experience.

Our lenses last for 1 year, as long as they are properly maintained and used according to the instructions. Make sure to clean and store the lenses as recommended to extend their lifespan and ensure your eye health.

Orders cannot be modified or cancelled once they have been confirmed and payment has been processed. If you need to make a change, please contact us immediately, and we will see what we can do.

If there is an issue with your order, please contact our customer service as soon as possible. We are happy to assist you with exchanging, returning, or resolving the issue.

If you have a complaint, please contact our customer service. We will do our best to resolve your complaint quickly and efficiently.